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Integration Features
Direct Transfer to Voice Mailbox
72 Strata LVMU/GVMU Voice Processing System User Guide 7/06
To log out of call monitor when there is no caller in the voicemail box press Call
Monitor.
To log out at any time the Call monitor log out access code can be used (#963 by
default).
Direct Transfer to Voice Mailbox
An internal user on the Strata CTX can transfer a call directly to another person’s
voice mailbox without waiting for the call to forward from the called party’s
telephone. The voice mailbox does not even need to be associated with an active
telephone in the Strata CTX.
Direct Transfer to Voice Mail simplifies getting a call for a busy or absent employee to
his/her mailbox. It eliminates the need for the caller to enter the desired mailbox
number after being connected to the voice mail system.
³ To transfer a call directly to Voice Mail (VM)
1. While on a call, press
Cnf/Trn. You hear feature dial tone.
2. Press
Direct Transfer to VM or enter #407. You hear entry tone.
3. Enter the VM mailbox number (usually the same as the extension number), then
press
#. The call transfers immediately and your extension becomes idle. The
transferred party hears the greeting associated with the specified mailbox and can
then leave a message.
Note See Strata Telephone User Guide for information on programming this feature
on your phone.
Voice Mail Conference
Voice Mail ports may be included in conference calls. This enables all members of the
conference to listen to and play voice mail messages.