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Features to Personalise Your Mailbox
4 Strata LVMU/GVMU Voice Processing System User Guide 7/06
Features to Personalise Your Mailbox
Your voice mail processing system offers a variety of features to personalise your
User ID Mailbox. The following are a few of those features:
• User ID Mailbox Security Code – Your User ID mailbox has a security code. The
code must be entered by you in order to “log into” your User ID mailbox, giving
you access to your messages, settings, greetings, etc. (see “Change Your Security
Code” on page 18).
• Name Recording – Your name can be announced whenever you log onto your
mailbox, the directory is accessed, the system greeting is selected, or when a
message is sent by another voice mail user. When you first enter your mailbox, you
need to record your name (see “Record Your Name” on page 16).
• Personal Greetings – You can record up to seven personal greetings that are
played when you are unavailable (see “Change Your Greeting” on page 46).
• Guest Users
– You can create Guest User IDs that can be used by clients, friends,
etc. Users frequently use this feature to create guest IDs for clients, so that they
may easily exchange confidential information (see “Manage Guest User IDs” on
page 63).
Message Queues
Your messages reside in one of two queues—new or saved. Messages play in FIFO
(First In, First Out) or LIFO (Last In, First Out) order. Ask your System Administrator
to find out how your mailbox is configured.
New Message Queue
Messages in the New Message Queue are New or Pending messages.
New messages consist of messages that are unheard or partially heard (less than five
seconds). They remain in the queue, the Message Waiting LED remains on, and a
Return Receipt is not sent, if applicable, until the message is completely heard.
Messages that you have partially heard (five seconds or longer) are called Pending
messages. They remain in the New Message Queue, the Message Waiting LED is
turned off, and a Return Receipt is sent, if applicable.