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The Grand Tour
Message Queues
Strata LVMU/GVMU Voice Processing System User Guide 7/06 5
Note The Pending messages feature is available on a mailbox-to-mailbox basis.
Check with your System Administrator to find out if your mailbox is
configured for this feature.
When you press
1 from the Main Menu to play messages, your voice mail system
automatically accesses the New Message Queue. A new message begins to play based
on the type (urgent messages play first) and order received (FIFO/LIFO). If no new
messages exist, your voice mail system automatically accesses the Saved Message
Queue. If you are in the Saved Message Queue, you can toggle back to the New
Message Queue by pressing
77.
After you play the last message in the queue, your voice mail system prompts, “End of
messages.” You can choose to return to the top of the queue, go to the top of the other
queue, etc.
Saved Message Queue
Saved messages are messages that you saved or that were automatically saved by your
voice mail system at the end of the message.
Access the Saved Message Queue from the Main Menu by pressing
177 or from the
New Message Queue by pressing
77. Your voice mail system automatically accesses
the Saved Message Queue when no new messages exist. Saved messages play based
on order received (FIFO/LIFO).
After you play the last message in the queue, your voice mail prompts, “End of
messages.” You can choose to return to the top of the queue, go to the top of the other
queue, etc.
Note Ask your System Administrator to find out if your mailbox is configured with
one or two (New and Saved) message queue(s).