Advanced Operation
Call Pickup
Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 25
Call Pickup
You can pick up a call that is ringing another station’s extension, a call placed on hold
at another station and other types of calls.
Group Pickup
Stations can be assigned in system programming to Pickup Groups. As many as 32
groups can be created to enable you to easily pick up incoming (new or transferred) or
internal calls that are ringing stations that are in your group or in other groups. This
feature does not pick up held calls. You may belong to more than one group. See your
CTX System Administrator for group assignments.
Page/Internal Call Pickup
This feature picks up Internal (station to station), Group Page, and All Call Page calls.
If these types of calls occur at the same time, the pickup priority is station-to-station
and then Page calls in the order of occurrence. In some systems, this feature can be
applied to pick up All Call Page exclusively.
➤ To perform Call Pickup
1. Follow your usual dialing procedure.
2. Enter a code from the following table.
Table 3 Call Pickup Feature Codes
For Incoming Calls: Dialing Description
Group
Picks up a call ringing to a member of your pickup group.
Directed Extension
+ Primary
Ext. No.
Picks up a call ringing on any line appearance of the telephone
specified by its Primary extension number.
Directed Group
+ Group
No.
Picks up a call ringing to a terminal in the specified Pickup
Group.
Directory Number + Ext. No.
Picks up a call ringing to the specified extension number only.
Other lines ringing on the same phone are unaffected.
Any External Call
Picks up any incoming outside line call.