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Advanced Operation
Call Forward
20 Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02
Call Forward
System
System Call Forward (which is set in Programming) automatically directs calls to a
predefined location, such as Voice Mail. See your CTX System Administrator to
determine which type of Call Forward you have, as well as the Call Forward location.
Station
Station Call Forward enables you to assign Call Forward destinations for each
extension on your phone. Each extension can be independently set for a different Call
Forward feature. You can set a flexible button to perform any Call Forward function -
see “Call Forward Procedure” on page 22 for more details.
Call Forward must be set prior to receiving the call.
The following calls to your station can be forwarded:
• Internal calls
• Auto Attendant calls
• Outside lines that ring only your station
• Transferred internal or incoming line calls
Note Incoming line calls that ring more than one station do not forward to outside
numbers.
Call Forward Categories
You can set Call Forward for the following categories of calls. Within these
categories, you can use five different types of Call Forward Settings.
• Call Forward Any Call – Forwards any call, whether an internal call or incoming
line call.
• Call Forward - Incoming Line – Forward incoming line calls only.
• Call Forward Any Call - Set for Another Station – Enables you to forward all
calls for another telephone within your telephone system.