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GVMU System Administrator Guide 04/04 5
Overview
Strata CTX28 voice processing has a special User ID mailbox known as the System Administrator
User ID mailbox. It is User ID 999, and you access it through the telephone just as any other User
ID mailbox.
Note The System Administrator mailbox (User ID 999) cannot be assigned to another User ID
number.
In addition to normal options available on the Main Menu, the System Administrator’s Main Menu
includes a System Administration option ().
All procedures in this chapter assume that you are logged on to the System Administrator’s
mailbox.
System Administrator
Your company will assign all or some System Administrator functions to an employee who knows
your telephone system, organizational structure, and the needs of your customers and employees.
The Technical Service Representative will perform the remaining functions. System Administrator
functions may include:
Initial setup (assisting the Installer with defining your company’s configuration and
customization requirements)
Customizing User ID mailboxes
Customizing special User ID mailboxes
Generating reports
Performing system shutdown and restart
Backing up the system
Using Strata CTX28 voice mail’s Filecopy utility
Using the System Administrator User ID mailbox