Filter
Top Products
17
USER GUIDE
Troubleshooting
Issue Solution
When you initiate the Bluetooth
device pairing feature on your mobile
phone, your phone cannot find
ezTalker digital.
Your ezTalker digital headset is not
communicating with your mobile
phone.
You are encountering poor reception
via the ezTalker digital headset.
You cannot browse numbers stored
in your mobile phone book.
Your mobile phone does not accept
voice commands when you are using
ezTalker digital.
Last number redial isn’t working.
Call reject isn’t working.
Call waiting isn’t working.
You cannot transfer a call from your
headset to your mobile phone.
Verify that ezTalker digital is placed in pairing mode (Pairing is shown on the
display). If not, place the headset in pairing mode.
Ensure that the headset is on and charged, and that you have paired the
headset with your Bluetooth mobile phone. (ezTalker digital will not work with
any mobile phone that does use Bluetooth wireless technology.)
Verify that you have good reception on your mobile phone or move closer to
your mobile phone. If the reception is still poor, try moving the mobile phone
away from your body, or to the same side of your body as your headset.
Verify that your phone supports this feature. (This list is available at
www.tekkeon.com/mobilephonebook.) If so, verify that the numbers are stored
in the mobile phone, and not on the SIM card as numbers stored on the SIM
card will not be displayed.
Ensure that your mobile phone supports this feature and is set to voice control
mode. If your mobile phone supports voice dialing and you are in a noisy
environment, dial the number from the mobile phone as the loud background
noise may interfere with the voice commands.
Ensure that your mobile phone supports this feature.
Ensure that your mobile phone supports this feature.
Ensure that your mobile phone supports this feature.
Ensure that your mobile phone supports this feature.