Filter
Top Products
Troubleshooting
This section should help you determine the
Remember that the way your SPIRIT System
cause of problems you might encounter and
was customized may influence how a particular
help you resolve them. It begins with general
device operates. Call the AT&T Helpline at
problems, then is categorized according to the
1-800-628-2888 if you need assistance.
types of telephone devices you may have
attached to your ConnecT/R.
Operational Difficulty
What to Check
Ringing
Outside call doesn't ring
Do Not Disturb
active
Delayed Ringing
active*
Abbreviated Ringing
active*
N
O
Ringing
active*
No Access
active*
Ringer turned off on telephone device
Intercom call doesn't ring
Call Forward
active
HFAI
active
Ringer turned off on telephone device
Rings, but nobody there
Abbreviated Ring
active*
Delayed Ringing
active*
SPIRIT
System sometimes rings once after
party hangs up
PBX
Callback
active
Line Reserve
active
Hold Call Reminder
active
19
* Check with the person in your organization responsible for the
SPIRIT
System.