47
Sony Personal Entertainment Organizer PEG-TJ35/TJ25 3-087-353-11 (1)
Troubleshooting
BIf the letter “L” is registered as a menu command for an application, the letters “K”,
“T”, “I”, and “X” will not work as menu command.
BHow to enter Graffiti
®
2 characters faster and more accurately.
b For details, refer to “Entering text on your CLIÉ™ handheld: Using Graffiti
®
2 writing to
enter text” in “Handbook” (PDF format).
My CLIÉ handheld does not recognize handwritten
characters (when using Decuma Input)
BRefer to “Decuma Input” in “CLIÉ Application Manual” (HTML format) and try
writing again using Decuma Input.
BIf your handwriting cannot be recognized correctly as numbers or special characters in
General characters mode, switch the Decuma Input area from General characters mode
to Numbers and special characters mode.
b For details, refer to “Entering text on your CLIÉ™ handheld: Using Decuma Input to enter
text” in “Handbook” (PDF format).
I cannot perform the local HotSync
®
operation
Verifying your CLIÉ handheld
BIs the connector between your CLIÉ handheld and the plug adapter dirty?
Connect and disconnect your CLIÉ handheld and the plug adapter several times to
clean the connector.
BAre your CLIÉ handheld with the plug adapter and the USB cable properly connected
(page 18)?
BIs there sufficient memory space of your CLIÉ handheld?
Delete any unnecessary data/files and then perform the HotSync
®
operation again.
BAre you using the same user name that is used for another CLIÉ handheld?
Change the user name.
Verifying your computer
BIs Palm™ Desktop for CLIÉ installed?
BIs the operating system on your computer compatible?
The following operating systems are compatible with your CLIÉ handheld. Operating
systems other than the following are not supported.
• Microsoft Windows 98 Second Edition
• Microsoft Windows 2000 Professional
• Microsoft Windows Me
• Microsoft Windows XP
Note
Upgrade versions of operating systems are not supported.
The HotSync
®
problems
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