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PRS-300.GB.4-151-151-11(1)
Troubleshooting
Symptom Cause or corrective action
The Reader cannot
be turned on.
(continued)
Battery power has been fully
depleted. Charge the Reader via
USB. (
page 11
) The charge
indicator lights up in red and
charging starts. Wait for at least 40
minutes until the Reader turns on
automatically and
(indicating
connection via USB) appears on the
screen.
Screen
Symptom Cause or corrective action
It takes time for the
display to appear.
In a cold place such as outdoors, it
may take time for the display to
appear.
This is due to the display
characteristics and not a malfunction.
Reading contents
Symptom Cause or corrective action
A book cannot be
read.
A book with copyright protection
cannot be read on any device other
than the authorized one. (
page 20
)
If the book has an expiration date,
confirm whether the book has
already expired. (
page 35
)
“Continue Reading”
does not work or the
bookmarks are
missing.
If a Text/RTF/PDF file is edited, the
data on “Continue Reading” or the
bookmarks may be deleted.
Continued
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