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6
Contents of Troubleshooting (continued)
Symptoms Page
I cannot back up certain types of data with a HotSync
®
operation
Page 21
The Palm™ Desktop for CLIÉ software does not start or
cannot be selected from the menu
Page 21
The HotSync Manager does not start (the HotSync
icon
is not displayed in the bottom right-hand corner of my
computer screen)
Page 21
Mail software on my computer starts automatically when
starting a HotSync
®
operation
Page 21
I cannot perform a HotSync
®
operation via a modem Page 22
I cannot perform an IR HotSync
®
operation Page 23
If you still cannot perform a HotSync
®
operation Page 25
Error messages
An error message is displayed repeatedly Page 27
The error message “Invalid process” is displayed when
starting an application
Page 27
The error message for insufficient memory is displayed Page 27
The HotSync
®
operation does not start and a message is
displayed on the screen
Page 28
An error message saying there is insufficient memory appears
while receiving data using the IR port or the Bluetooth
communication
Page 28
I cannot enter data properly
My CLIÉ handheld activates a wrong feature when I tap a
button or screen icon
Page 29
I cannot display the menu by pressing and holding the Home
/Menu button
Page 29
I do not understand how to use the hardware keyboard Page 29