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Contents of Troubleshooting
Symptoms Page
My CLIÉ handheld is not working properly
I cannot turn on my CLIÉ handheld Page 13
I cannot see anything on the screen although the CHG LED is on
Page 13
My CLIÉ handheld is not responding Page 13
My CLIÉ handheld keeps turning itself off Page 14
My CLIÉ handheld is not making any sound Page 14
The backlight does not turn on when I adjust the brightness
level
Page 15
I can’t read the screen properly Page 15
Applications do not operate properly after I perform a soft
reset
Page 15
I cannot use the Jog Dial™ navigator Page 16
About CLIE Launcher
I cannot drag and drop in CLIE Launcher Page 16
I cannot start CLIE Launcher Page 16
The applications on a “Memory Stick” media are not displayed Page 17
The CLIE Launcher groups and the categories of the Palm
OS
®
standard screen are different
Page 17
I cannot perform a HotSync
®
operation
Performing initial checks Page 17
I cannot start a HotSync
®
operation when pressing the
HotSync button of the cradle
Page 19
I cannot stop a HotSync
®
operation Page 19
It takes a long time to complete a HotSync
®
operation Page 19
Data cannot be synchronized with some applications during a
HotSync
®
operation
Page 20
Continued on next page
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