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Press the - ‘HOLD’ key
Dial the destination number
Press and talk to the
recipient
Hang up, the original call will be
transferred to the new recipient
If after calling the intended recipient
you decide not to transfer the call, do
not hang up but instead press
again to retrieve the held call.
Voicemail
Your Own Extension
Voicemail
If the orange light next to the
button is flashing, and/or “VMail” or
“MWI” is shown on the display then
you have one or more messages.
To retrieve your messages:
Press the button under the VMail
prompt
or
Dial 8500 and press
Follow the voice prompts to pick
up and delete messages etc.
The Initial password on all mailboxes
is ____________.
For security reasons, you should
change this to your own private code
when you first log in to voicemail.
To access a mailbox from another
extension, dial 8501. You will then be
prompted for the three digit extension
number and its password.
The password may be changed (along
with other operations like recording
your own outgoing announcements)
via the “Mailbox Options” (0) sub-
menu in the voicemail system.
Accessing from Outside
To access the voicemail system from
outside, mobile etc dial:
0______ ________________
Follow the prompts to enter your
extension number and password.
Important Notes
The snom system phones require
power from a wall socket to operate.
You will not be able to make or receive
calls on your phone should mains
power fail.
The central PABX is however powered
by long running backup batteries to
maintain service while the power is off.
Calls During Power Outage
Incoming calls to extensions which
have lost power will go straight
to voicemail. Voicemail may then
be picked up from anywhere (see
opposite).
Phones in certain locations are
powered from the central battery
backup supply and should be available
for emergency use during brief power
outages:
_________________
_________________
_________________
Emergency Calls
Calls to the emergency services (999,
112) may be made in the normal way.
In the event of an emergency during
a power outage, one of the above
phones may be used to make
outgoing calls. Use of a mobile phone,
if available, may be a quicker way to
obtain help during a power outage
without moving from your current