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snom 3x0 VoIP Phones User Manual English
76 • Basic Call Functions
© snom technology AG 2007
English
Call Transfer
This call function allows your phone (
extB
) to transfer an active call from
extA
to a third
phone (
extC
) without announcing the call to
extC
(“Blind Transfer”) or with prior
announcement (“Attended Transfer”).
L Note: Your VoIP PBX must support this functionality.
Blind Transfer
Action: Perform a “Blind Transfer”
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extA 1:10
extA
1:10
…………
—— Connected ——
extA
Connected time
extA
extB
Press Press
LED5 P5
Transfer
Transfer
extA
will be placed on hold automatically.
Enter
extC
and press or hang up to confirm.
Result: The call from
extA
is blindly transferred to
extC
. If
extC
is busy or not
responding there will be no feedback to
extB
and the call would be forwarded to
extC’s
voicemail if so configured.
Attended Transfer
Action: Perform an “Attended Transfer”
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Place the caller on hold (see page 71), and then dial
extC’s
number. When
extC
answers, announce the call. If
extC
wishes to accept the call, press:
LED5 P5
Transfer
Transfer
The list of held calls is displayed. If there is more than one held call, choose the party
you want to transfer by using and press or to confirm.
Number: extA
Number: extA
Edit Cancel
——— Number ———
extA
Number
extA
extB
Result: The call from
extA
is transferred to
extC
.