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TROUBLESHOOTING GUIDE
CORDLESS PHONE SOLUTIONS
Problem Solution
No dial tone • Check installation:
— Is the base power cord connected to a working outlet?
— Is the telephone line cord connected to the base unit and the
wall jack?
• Connect another phone to the same jack; the problem might be
your wiring or local service.
• Is the handset out of range of the base?
• Make sure the battery is properly charged (12 hours).
• Is the battery pack installed correctly?
• Did the handset beep when you pressed the TALK button? Did
the charge/in use indicator come on? The battery may need to be
charged.
• Place the handset in the base for at least 20 seconds.
Dial tone is OK, • Make sure the TONE/PULSE setting is correct.
but can’t dial out
Handset does not ring • Make sure the RINGER switch on the handset is turned to ON.
• Move closer to the base. The handset may be out of range.
• You may have too many extension phones on your line. Try
unplugging some phones.
• Check for dial tone.
You experience • Change channels.
static noise, or fading • Move closer to base (handset might be out of range).
in and out • Does the base need to be relocated? Make sure base is not
plugged into an outlet with another household appliance.
• Charge battery.
Unit beeps • Place handset in base for 20 seconds; if it still beeps, charge
battery for 12 hours.
• Clean charging contacts on handset and base with a soft cloth,
or an eraser.
• See solutions for “No dial tone.”
• Replace battery.
Memory Dialing • Did you program the memory location keys correctly?
doesn't work • Did you follow proper dialing sequence?