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Phone does not ring.
• Make sure the ringer is turned on.
• Make sure the Do Not Disturb feature is not activated.
• You may have too many extension phones on your line. Try unplugging some phones.
• See solutions for “No dial tone.”
Incoming voice too low or none at all.
• Check volume setting.
Memory dialing doesn’t work
• Did you program the memory location keys correctly?
• Did you follow proper dialing sequence?
Battery icon is blank or shows only one bar
• The 4 “AAA” batteries need replacing or are improperly installed or not installed at all.
Intercom does not function correctly
• Make sure line 1 is connected properly and common to all phones on the system.
• Make sure all phone ID’s (station numbers) involved have been assigned.
Transfer does not function correctly
• Make sure receiver phones (stations) have same line connected.
Intercom indicator turns red and blue alternately
• The station address needs to be re-assigned due to a duplicate station address in the
system. See “Changing the Phone ID (Station Address)”.
General Product Care
To keep your telephone working and looking good, follow these guidelines:
• Avoid putting the phone near heating appliances and devices that generate electrical
noise (for example, motors or fluorescent lamps).
• DO NOT expose to direct sunlight or moisture.
• Avoid dropping the handset, as well as other rough treatment to the phone.
• Clean the phone with a soft cloth.
• Never use a strong cleaning agent or abrasive powder because this will damage
the finish.
• Retain the original packaging in case you need to ship the phone at a later date.
Troubleshooting Guide