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Please
do not
send products
to
this address as
it only
adds delays
in
service and may result in lost or damaged product .
T
h
i
s
PO
BOX
is for
written communication only.
If the equipment is causing harm to the
telephone
n
e
t
w
o
r
k
,
the telephone
company may
require
that you
disconnect
the
equipment
until the
problem
is
resolved.
Limited
W
arranty
What
your limited warranty
cov
er
s:
•
Defects in materials or w
orkmanship
.
For how long
after
your
pur
chase:
•
One
year
,
from date of
purchase. Please
retain your
sales
r
eceipt
,
as that
will act
as
your proof of
purchase
in
order
to
validate
warranty status.
What
we will do:
•
Provide
you with a new
or
,
at our option, a
refurbished exchange
unit of
same or similar m
o
d
e
l
.
The exchange model
is under warranty for the
r
e
m
a
i
nd
e
r of the
o
r
i
g
i
n
a
l
product’s one year warranty
,
or 90 days from
the date the replacement product was shipped to
y
o
u
,
whichever is
longer
.
How to get
ser
vice:
•
C
a
ll
Customer Care at
1
-
877
-
722
-
4908
.
P
l
e
a
se
have your product with
you and please have your model number and date code available
when calling
us. The
model number and date code can be found on the
underside
of the
base unit.
If you are
within
your
limited
warranty
period
and it
is determined that
service is
required:
•
We will ask that you properly pack your product to avoid shipping
dam
ag
e
.
We
recommend
that you use the original carton and packing
materials.
•
We
will
ask
you to
include
with your product the following:
º
Your
na
m
e
,
return shipping address and daytime phone number
handwritten or typed on a
sheet
of paper
º A
legible
copy of your
sales
receipt
(
please
do not send the original
sales receipt
)
•
Ship
your product
p
r
e
pa
i
d
,
to the address we
p
r
ovi
d
e
.
We suggest
shipping
your product via a traceable
c
a
rr
i
e
r
,
as we are not responsible
for lost
,
mis-directed or
damaged
shipments.
Y
ou
may want to write
the
date
shipped,
carrier
and
tracking
number
her
e: