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Troubleshooting
ˆ
Troubleshooting
We do not expect you to have any problems with your TAD, but if you do, these suggestions
might help.
Problem Suggestion
Low volume or unusual sounds. Someone has picked up another phone on the same line. Hang
up the other phone.
Severe noise interference. Press
CHANNEL
to change the channel.
Keep the handset away from computers, remote control toys,
wireless microphones, alarm systems, intercoms, room monitors,
fluorescent lights, and electrical appliances.
Move the handset to another location or turn off the source of
interference.
The phone cannot be operated at a
useful distance from the base
because the signal becomes weak
or noisy (handset’s range has
decreased).
Lift the base’s antenna to a vertical position.
Be sure neither antenna is touching a metal surface.
Return the handset to the cradle, and recharge the battery pack.
Replace the battery pack if necessary (see “Connecting, Charg-
ing, and Replacing the Battery Pack” on Page 10).
The phone does not work or works
poorly.
Be sure the base’s phone line cord and AC adapter are correctly
and securely connected, and the battery pack is charged.
The handset battery pack does not
charge.
Check the charging contacts on the handset and base. If they are
dirty, clean them with a pencil eraser.
Be sure the battery pack is connected correctly.
Replace the battery pack.
The handset does not ring or
receive a page.
Move the handset closer to the base.
Lift the base’s antenna to a vertical position.
Be sure the battery pack is charged. (If the battery power is too
low, it does not have enough power to light the TALK/LOW BATT
indicator.)
Move the base away from other electrical devices and sources of
noise.
The handset stops working or
works poorly during a call.
Move the handset closer to the base.
Lift the base’s antenna to a vertical position.
Be sure the battery pack is charged. (If the battery power is too
low, it does not have enough power to light the TALK/LOW BATT
indicator.)
43-1130.fm Page 22 Tuesday, May 30, 2000 1:22 PM