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17
TROUBLESHOOTING
We do not expect you to have any problems with your telephone, but if you do, these
suggestions might help. If you still have problems, check other phones on the same
line to see if they work properly. If they do and the problem does not seem to be with
your phone service, take your phone to your local Radio Shack store for assistance.
Problem Solution
The handset does not
work.
•Press
TALK
on the handset.
• Move the handset closer to the base.
• Be sure the phone line cord and AC adapter
are correctly and securely connected.
• Be sure the battery is connected and charged.
• Place the base’s antenna in a vertical position.
• Return the handset to the cradle for 5 sec-
onds, and then try again.
• Check the handset and base’s charging con-
tacts. If they are dirty, clean them with a pencil
eraser.
Volume drops or you hear
unusual sounds on the
line.
Someone has picked up another phone on the
same line. Hang up the other phone.
Call is noisy. • Press
CHANNEL
to switch to another channel.
• Do not mount the base near appliances or
large metal objects.
• Hang up and redial the number.
• Keep the handset away from interference
sources such as computers; remote control
toys; wireless microphones, alarm systems,
intercoms and room monitors; fluorescent
lights; and electrical appliances. If the interfer-
ence is severe, turn off the interfering device.
• Place the base’s antenna in a vertical position.
43-1046.fm Page 17 Tuesday, August 17, 1999 11:05 AM