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17
TROUBLESHOOTING
We do not expect you to have any problems with your telephone, but if you do, the
following suggestions might help. If you still have problems, check other phones on
the same line to see if they work properly. If they do and the problem does not seem
to be with your phone service, take your phone to your local Radio Shack store for
assistance.
Problem Solution
The handset does not
work.
•Be sure
POWER
is
ON
.
• Move the handset closer to the base.
• Be sure the phone line cord and AC adapter are
correctly and securely connected.
• Be sure the battery is charged.
• Fully extend the base’s antenna vertically.
• Return the handset to the cradle for 5 seconds,
then try again.
• Your phone has a special circuit that protects it
from static discharge. The circuit turns off the
handset if it receives a static discharge. Turn the
handset off for a few seconds to reset this circuit.
Volume drops or you
hear unusual sounds.
• Someone has picked up another phone on the
same line. Hang up the other phone.
Call is noisy. • Do not mount the base near electrical appliances
or large metal objects.
• Hang up and redial the number.
• Keep the handset away from interference
sources such as computers, remote control toys,
wireless microphones, wireless alarm systems,
wireless intercoms and room monitors, and fluo-
rescent lights. If the interference is severe, turn
off the interfering device.
• Exchange your phone for one with a different
operating frequency (within 30 days of the date
of purchase).
43-1018.fm Page 17 Tuesday, August 17, 1999 8:53 AM