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SERMC Contact: Tad Hunt (402) 219-7378 thunt@stez.org SKC Contact: (800) 882-7779 contact.us@skccom.com 16
Tips for Effective Video Conferences
Before Your Video Call
• Take time to experiment and practice with the equipment before your conference
• Learn how to use any accessories or peripherals, such as document cameras and DVD/VCRs
• Arrange a test conference beforehand, either to another site in your company or to an SKC test site.
• Appoint a leader/facilitator for each site
• Distribute any needed materials before the meeting
During Your Video Call
• Begin on time and stay focused on the goals of your meeting
• Introduce the conference particpants as you would in a face-to-face meeting
• Allow for a brief delay as each side speaks. Double your usual wait time after asking a question.
• Maintain eye contact by looking directly at the camera
Clothes & Lighting
• Close any drapes or blinds as daylight may conflict with room lighting
• Light pastels & muted colors look best in video conferences
• Avoid bright colored clothing, solid black or red, and busy patterns (i.e. small checks or narrow stripes)
• If you wear white, a jacket or sweater will improve contrast
• Avoid clothes that match the wall color
• Be aware of any jewelry that jingles, as the noise will be picked up by the microphone(s)
• Red lipstick and dark eye shadow are not ideal in video conferences
Speak & Act Naturally
• Use natural gestures when you speak, just as you would if you were in the same room
• Speak normally, and don’t shout - the mics are designed to pick up your voice at normal volumes
• Ask questions and encourage participation by all conference attendees, near and far
• Talk a bit slower than normal to ensure you are heard clearly
• Avoid interrupting another speaker
Cameras & Microphones
• Position mics in the center of the table, and use additional mics in larger rooms
• Use mute, especially when moving the microphones
• Avoid rustling papers, tapping, and other distracting noises, especially near the mics
• Be aware of live microphones at all times. Even if you think you are muted, act as if you’re not
• Limit side conversations - the mics pick up even quiet conversations and whispering
• Fill the screen with the people in the conference, rather than tables, chairs, walls, or floor space
• Set and use your camera presets for quick, easy camera placement