Polycom RSS 2000 Answering Machine User Manual


 
Known Limitations
27
Subject Description
2CIF/2SIF support
RSS can not encode 2CIF/2SIF as a standard resolution when
transforming to WMV file , the WMV file is not correct resolution , just
keep same scale with 2CIF or 2SIF , so the anemographic video will
be showed on PC .
Disable promotion on the VSX when working with the VSX
LAN Setting
The same LAN Speed need to be forced on the RSS side and in the
switch side.
Stereo support
SIREN 22 Stereo is supported for H323 Playback. When playing the
archive using windows media player - the archive will be played in
mono.
RSS takes a while to respond to a "stop recording" action at endpoint,
can not end and play IVR immediately.
RSS 2000 Can not support 2CIF live streaming, will convert to WMV
off line.
HD Endpoint
Embedded MP
integration
There is a limitation here , if you enable HD capacity of RSS , when it
become the first participant to connect HD endpoint with MP , HD
endpoint will send HD video format , but once the second endpoint to
join the conference , HD endpoint will send CIF format video to RSS ,
if you start recording before changing to CIF format , it means RSS
will save 720P and CIF format video in one WMV file , WMV file can
not support this , it will encode error. It is a known limitation.
We have 2 option to avoid this :
1 Disable HD capacity of RSS when connect to HD MP
2 After HD MP sending CIF format vide, start to record, before
other participants leave (if only leave RSS, will change to HD again)
stop recording.
I do recommend option 1.
FECC control with
Endpoint embedded
MP
When RSS dial into endpoint MP, only when RSS is speaker,
customer can control RSS by FECC, but once speaker change to
other participant, it will be back never, so customer can not control
RSS by FECC.
When RSS dial into endpoint MP, if you press left key to hide the
menu, you will see the loop video on the screen, so don’t hide the
menu in this situation.
We recommend when working with endpoint embedded MP, please
don’t use FECC control, please just use DTMF.
Clustering Only support 10 H.323 playback, including local and remote playback.
Software shutdown
When use software shutdown command, customer need to turn on
the power switch after 2 minutes at least , otherwise the system might
not boot correctly .