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Deployment Guide for the Polycom CX300 Desktop Phone
2
Setting Up the User’s System
Set up the following for your users have the users set it up themselves:
•Computer. The computer must meet the requirements for, and have
installed either operating system: Windows® Vista® Service Pack 1 or
Windows® XP Service Pack 3.
•USB. The phone requires a powered USB port. The phone is not
compatible with bus-powered USB hubs (such as keyboards with
integrated hubs). Polycom recommend that the phone be plugged directly
into a USB port on the computer.
• Headset (Optional). A list of compatible headsets that are supported by
the phone can found at
http://www.polycom.com/global/documents/support/others/produc
ts/voice/CX300_HeadsetList_3810-48750-001_RevA.pdf .
Supported Software
If correct version of Microsoft Office Communicator software is not installed
on the computer, the phone works only as an audio device and cannot be used
as a telephone device.
The Polycom CX300 desktop phone displays the following messages if the
incorrect version of Microsoft Office Communicator is installed on the
computer:
• Sign in to Office Communicator indicates that the version of Microsoft
Office Communicator installed on the computer is 2.00.xxxx.xxx. The
“Sign in…” message reflects the language most recently used in Microsoft
Office Communicator.
• Please Upgrade Office Communicator indicates that Microsoft Office
Communicator 2007 R2 or Microsoft Office Communicator 2007 R2 hotfix
For the most up-to-date version of the Deploying Microsoft Office Communicator
2007 R2 documentation and the complete set of the Microsoft® Office
Communications Server 2007 R2 online server and client documentation, see the
Office Communications Server TechNet Library at
http://technet.microsoft.com/en-us/library/dd250572%28office.13%29.aspx .
Microsoft Office Communicator 2007 R2 version 3.5.6907.37 or later must be
installed for the Polycom CX300 phone to work correctly. Version 3.5.6907.37 is the
Microsoft Office Communicator 2007 R2 hotfix rollup package dated July 2009.