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Troubleshooting the Polycom CX300 Phone
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How to Use the Polycom CX300 Phone When Computer is
Locked
When the Polycom CX300 phone is not connected to Microsoft Office
Communicator 2007 R2 (that is, the user are logged off), you can use the phone
as an audio device only. When the phone is connected to a computer that is
locked:
• The phone can be set up so that users in the organization can make
outgoing calls.
• Redial and access to voice mail through the phone depends on how the
rules for incoming and outgoing calls when the computer is locked.
• If you are part of Exchange Unified Messaging, and the Voicemail button
backlight is illuminated, which means that there is a new message in the
voice mailbox, the user will have access to voice mail after they enter their
PIN. However, the user might be unable to configure or change their PIN
while the computer is locked.
• The user can see the incoming caller name on the display.
Changing the Display and Audio Levels
You can modify the volume and text display settings of the Polycom CX300
phone through Device Settings. Device Settings can be accessed during the
first 10 seconds of the splash screen of the phone display at startup. The
“5=settings” are displayed for 10 seconds.
The display information for the Device Settings is in English only. If the
language setting of Microsoft Office Communicator is not English, the text
“5=settings” is not displayed on the splash screen. However, you can still
access Device Settings when you press the 5 button during the first 10 seconds
on the splash screen.