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User Guide SoundPoint IP 550 Phone
3 - 12
To split a conference call:
>>
Press the Split soft key to split the conference.
Both parties will be on hold.
To set up a conference call using the Join soft key:
¾ When you are in an active call:
a If you have one call on hold (on the same line or other line), press the
More soft key, and then the Join soft key.
A conference is created with the active call, the call on hold and
yourself.
b If you have more than one call on hold, press the or to
switch to one of the calls on hold, press the More soft key, and then the
Join soft key.
A conference is created with active call, the call on hold and yourself.
To end a conference call:
>>
Press the EndCall soft key or hang up.
The other parties will continue to be connected.
Transferring a Call
A call can be transferred in one of three ways:
• Consultative transfer—The party to whom you want to transfer the call
answers their phone before you transfer the call or hang up. You can
consult with them before completing the transfer.
— To transfer a call: on page 3-13.
• Blind transfer—The call is automatically transferred after you dial the
number of the party to whom you want to transfer the call.
— To perform a blind transfer: on page 3-14.
• Attended transfer—The parties are automatically connected to each other
after you exit the conference.
— Set up a conference call and then end your participation. For more
information, refer to Setting Up a Conference on page 3-11.