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If you continue to see this message, contact your Polycom
CMA Desktop administrator.
Polycom CMA Desktop license not available.
The maximum numbers of users are in use. Try signing in
again later.
If you continue to see this message, contact your Polycom
CMA Desktop administrator.
Unable to download user infomation.
Check the network connection to the LDAP server.
If you continue to see this message, contact your Polycom
CMA Desktop administrator.
Unable to connect to the media server.
An internal error occurred. Please restart the Polycom CMA
Desktop.
Unable to connect to the presence server.
The presence service may be unavailable or there may be a
problem with the server address or with your account.
Polycom CMA Desktop will continue trying to connect.
If you continue to see this message, contact your Polycom
CMA Desktop administrator.
Unable to connect to LDAP server.
Check the network connection to the LDAP server. contact
your Polycom CMA Desktop administrator.
Unable to register to the gatekeeper.
Check the network connection to the gatekeeper. contact
your Polycom CMA Desktop administrator.
Unable to Register SIP Server. Check the network connection to the SIP server. contact
your Polycom CMA Desktop administrator.
Unable to connect to call control.
An internal error occurred. Please restart the Polycom CMA
Desktop.
Current user is logged in from another
location.
Sign out from another location and sign in again.
The selected camera is not available.
Ensure that your camera is securely connected to your
system.
Close other applications that are using the camera, or
release the camera from within the other application.
If more than one camera is installed, go to Preferences >
Video, and select a different camera.
You have missed a call from ____.
If your system is configured to show Recent Calls as a group
in your Contacts list, you can return the call by double
clicking it.
Related Topics
Solving Audio and Video Problems
Saving Logs
Saving Logs
If you need to report a problem, you may be asked to supply information about your system. The Save Log Utility
automatically creates a zipped file containing information about the system and the Polycom CMA Desktop log file.
You can choose to save the file directly from the Notification Log utility.