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Frequently asked questions
Weight and dimensions
Base:
• 392 grams
• 64.5mm × 123.5mm × 199.5mm
(H × D × W)
Handset:
• 128.5 grams
• 160mm × 28mm × 46mm
(H × D × W)
Temperature range
• Operation: Between 0 and 35ºC
(32 to 95ºF).
• Storage: Between -20 and 70ºC
(-4 to 158ºF).
Relative humidity
• Operation: Up to 95% at 40°C
• Storage: Up to 95% at 40°C
17 Frequently asked
questions
www.philips.com/support
In this chapter, you will find the most
frequently asked questions and answers
about your phone.
17.1 Connection
The handset does not switch on!
• Charge the batteries: Put the handset
on the base station to charge. After a
few moments, the phone will switch
on.
• You may have accidentally switched off
the handset. In this case, press and
hold h for at least 1 second to
switch it on again (see section 9.1 -
“Switch the handset off/on”).
The handset does not charge!
• Check charger connections.
icon is not blinking during
charge!
• Battery is full: There is no need to
charge the battery.
• Bad battery contact: Adjust the
handset slightly.
• Dirty contact: Clean the batteries
contact with a cloth moistened with
alcohol.
Communication is lost during a call!
• Charge the battery
• Move closer to the base station.
The phone is “Out of range”!
• Move closer to the base station.
17.2 Set-up
Searching... is displayed on handset
and icon is blinking!
• Move closer to the base station.
• Make sure that your base station is
on.
• Reset your unit and restart handset
registration.