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Frequentl
y ask
ed questions
42
10 Frequently asked
questions
In this chapter you will find the most frequently
asked questions and answers about your phone.
Connection
The handset does not switch on!
• Charge the battery: Put the handset on
charger.After a few moments the phone will
switch on.
• Check the charger connections
• Use only the
SUPPLIED
RECHARGEABLE BATTERIES
.
The phone does not work at all.
• Make sure that the adaptor and the phone
cord are connected properly
• Check that the batteries are fully charged
and installed properly
• This phone does not work during power
failure
Communication is lost during a call!
• Charge the battery
• Move closer to the base station
Poor audio quality
• Move closer to the base station
• Move the base station at least one metre
away from any electrical appliances
No dialling tone
• Check the connections.Reset the phone:
unplug and plug back in the mains.
•
Charge the batteries for at least 24 hours
•
Mo
ve closer to the base station
• Use the line cable provided
• Connect the line adaptor (when needed) to
the line cord
The
is b
linking.
• Move closer to the base station
• Check battery level
•
Register the handset to the
base station
The appears soon after the batteries
are charged.
• Replace the batteries with new ones (use
only
RECHARGEABLE batteries)
Set-up
Caller ID does not work properly.
• Check with your local phone company that
the CID service is subscribed to
• Let the phone ring at least once before
answering
The Call Waiting call cannot be answered.
• Check with your local phone company and
select the correct recall duration
The handset LCD displays nothing.
• Try again by disconnecting and connecting
the base station power supply and follow
the procedure to register a handset (see
Section 5.8.6)
• Make sure the two supplied rechargeable
batteries have been inserted properly into
the battery compartment
• Remove and place back the handset
batteries
• Make sure the supplied batteries are
charged up
The handset displays Unregistered.
• Follow the procedures to register the
handset to a base
Sound
Handset does not ring!
• Increase the volume
•
Make sure that the adaptor and the phone
cor
d ar
e connected pr
operl
y
• Move the handset closer to the base unit
• Make sure the handset ringer is turned on
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