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14 Frequently
asked questions
No signal bar is displayed on the screen.
• The handset is out of range. Move it closer
to the base station.
• If the handset displays [UNREGISTERED],
put the handset on the base until the signal
bar appears.
Tip
• For further information, see the chapter 'Services',
section 'Register the handsets'.
If I fail to register the additional handsets to
the base station, what do I do?
Your base memory is full. Unregister the unused
handsets and try again.
No dialing tone
• Check your phone connections.
• The handset is out of range. Move it closer
to the base station.
No docking tone
• The handset is not placed properly on the
base station/charger.
• The charging contacts are dirty. Disconnect
the power supply rst and clean the
contacts with a damp cloth.
I cannot change the settings of my voice mail,
what do I do?
The voice mail service is managed by your
service provider but not the phone itself.
Contact your service provider to change the
settings.
The handset on the charger does not charge.
• Make sure the batteries are inserted
correctly.
• Make sure the handset is placed properly
on the charger. The battery icon animates
when charging.
• Make sure the docking tone setting is
turned on. When the handset is placed
correctly on the charger, you can hear a
docking tone.
• The charging contacts are dirty. Disconnect
the power supply rst and clean the
contacts with a damp cloth.
• Batteries are defective. Purchase new ones
from your dealer.
No display
• Make sure the batteries are charged.
• Make sure there is power and the phone is
connected.
Bad audio (crackles, echo, etc.)
• The handset is nearly out of range. Move it
closer to the base station.
• The phone receives interference from the
nearby electrical appliances. Move the base
station away from them.
• The phone is at a location with thick walls.
Move the base away from them.
The handset does not ring.
Make sure the handset ringtone is turned on.
The caller ID does not display.
• The service is not activated. Check with
your service provider.
• The caller's information is withheld or
unavailable.
Note
• If the above solutions do not help, disconnect the
power supply from both the handset and base station.
Try again after 1 minute.