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40
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
Answering system (KX-TG7220/KX-TG7222/KX-TG7223/KX-TG7224)
For DSL users
We recommend connecting a filter (contact your DSL service provider) to the
telephone line between the base unit and the telephone line jack.
Problem Cause & solution
The unit does not
record new messages.
L The answering system is turned off. Turn it on
(page 24).
L The recording time is set to “Greeting Only”.
Select “1 Minute” or “3 Minutes” (page 29).
L If you subscribe to the voice mail service,
messages are recorded by your service
provider/telephone company not your telephone.
Change the unit’s “Number of Rings” setting or
consult your service provider/telephone company
(page 28).
I cannot operate the
answering system with
the handset.
L The base unit or another handset is being used.
Wait for the other user to finish.
L A caller is leaving a message. Wait for the caller to
finish.
L The handset is too far from the base unit. Move
closer.
When I try to operate
the answering system
with the base unit, the
answer on indicator on
the base unit flashes
for a few seconds and
I cannot operate the
answering system.
L Another handset is being used. Wait for the other
user to finish.
L A caller is leaving a message. Wait for the caller to
finish.
I cannot operate the
answering system
remotely.
L You are entering the wrong remote access code. If
you forget the remote access code, store a new
remote access code (page 27).
L Press each key firmly.
L The answering system is turned off. Turn it on
(page 28).
L You are using a rotary/pulse telephone. Try again
using a touch-tone phone.
While recording a
greeting message or
listening to messages,
the unit rings and
recording stops.
L A call is being received. Answer the call and try
again later.
TG7200-7220E(e).book Page 40 Tuesday, May 22, 2007 9:34 AM