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For assistance, please call: 1-800-211-PANA(7262)
57
Troubleshooting
Useful Information
General
Problem Cause & Remedy
The unit does not work. • Check the settings (p. 8–9).
• Check whether the dialing mode setting is
correct (p. 13).
• Charge the battery fully (p. 8).
• Clean the charge contacts and charge again
(p. 9).
• Install the battery properly (p. 8).
• Place the handset on the base unit and
unplug the AC adaptor to reset it. Plug in, and
try again.
• Re-install the battery (p. 8) and charge it fully.
The unit does not announce
the displayed caller’s name.
• The handset and base unit ringer volumes
are OFF (p. 17).
• The Talking Caller ID feature is OFF (p. 15).
The unit does not announce
the displayed caller’s name
properly.
• Name pronunciation may vary. Name
pronunciation quality is based on names
most commonly used in the United States.
• The unit will announce each letter of
abbreviations, such as Co., Inc., etc.
• Caller ID service supports names of up to
15 letters. If the caller’s name has more than
15 letters, the name will not be announced
correctly.
Previously programmed
information is erased.
• If a power failure occurs, programmed
information may be erased. Reprogram if
necessary.
“
Recharge battery
” is
displayed, “” flashes or
the unit beeps intermittently.
• Charge the battery fully (p. 8).
You charged the battery fully,
but “
Recharge battery
” is
still displayed and/or “”
continues to flash.
• Clean the charge contacts and charge again
(p. 9).
• Install a new battery (p. 8).
The IN USE/CHARGE
indicator light does not go out
after the battery has been
charged.
• This is normal.