Panasonic KX-UT136 Telephone User Manual


 
Making and Receiving Calls
Issue Possible Cause & Solution Reference
I cannot make calls.
Your phone system/service has disabled service for your unit.
On the Information Display screen (Page 42), if "Not
registered" is displayed in "Status", consult your
administrator or dealer.
The phone number was entered incorrectly.
Confirm that you have entered the phone number of the
other party correctly.
Consult your administrator or dealer.
Page 25
The unit is downloading a firmware update.
You cannot make calls while the unit is downloading
updates. Wait for the update to finish, and then try making
a call.
The phonebook list is being imported or exported.
Wait a few minutes for the operation to complete.
Confirm with your administrator or dealer.
I cannot make long
distance calls.
Your telephone service does not allow you to make long
distance calls.
Make sure that you have subscribed to your telephone
company’s long distance service.
The unit does not ring
when a call is received.
The ringer is turned off.
Press [ ] while a call is being received, or change the
ringer volume setting.
Page 39
While talking to an outside
party, the line is
disconnected.
Your phone system/service may impose a time limit on outside
calls.
Consult your dealer to extend the time limit, if necessary.
Sound Quality
Issue
Possible Cause & Solution Reference
The other party cannot
hear my voice.
The unit is muted.
Press [MUTE] to turn off the mute feature.
Page 30
If you are using the speakerphone, objects may be obstructing
the microphone.
Do not obstruct the unit's microphone during calls. Keep
your hands, as well as common objects such as folders,
cups, and coffee pots away from the unit during calls.
74 Operating Instructions Document Version 2011-06
Appendix