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Problem Cause/solution
The 2nd caller’s information is
not displayed during an outside
call.
R In order to use Caller ID, call waiting, or Call Waiting
Caller ID (CWID), you must first contact your service
provider/telephone company and subscribe to the desired
service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this specific
service, even if you already subscribed to both Caller ID
and Call Waiting with Caller ID services (CWID).
Answering system
Problem Cause/solution
The unit does not record new
messages.
R The answering system is turned off. Turn it on (page 40).
R The message memory is full. Erase unnecessary
messages (page 41).
R The recording time is set to “Greeting only”. Change
the setting (page 46).
R If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company,
not your telephone. Change the unit’s number of rings
setting or contact your service provider/telephone
company (page 46).
I cannot operate the answering
system remotely.
R The remote access code is not set. Set the remote
access code (page 44).
R You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 44).
R The answering system is turned off. Turn it on (page 45).
The unit does not emit the
specified number of rings.
R If the first ring is turned off, the number of rings decreases
by 1 from the specified number of rings.
Liquid damage
Problem Cause/solution
Liquid or other form of moisture
has entered the handset/base
unit.
R Disconnect the AC adaptor and telephone line cord from
the base unit. Remove the batteries from the handset and
leave to dry for at least 3 days. After the handset/base
unit are completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and charge fully
before use. If the unit does not work properly, contact an
authorized service center.
Caution:
R To avoid permanent damage, do not use a microwave oven to speed up the drying process.
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Useful Information
TG684x7x(en)_1127_ver021.pdf 56 2012/11/27 18:16:49