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Troubleshooting
General use
Programmable settings
Problem Cause/solution
The unit does not work. LMake sure the battery is installed correctly and
fully charged (page 10).
LCheck the connections (page 9).
LUnplug the base unit’s AC adaptor to reset the
unit. Reconnect the adaptor and try again.
LThe handset has not been registered to the
base unit. Register the handset (page 37).
I cannot hear a dial tone. LConfirm the telephone line cord is properly
connected (page 9).
LDisconnect the unit from the telephone line and
connect a known working telephone. If the
working telephone operates properly, contact
our service personnel to have the unit repaired.
If the working telephone does not operate
properly, contact your service provider/
telephone company.
The communication
between the base unit and
the handset is unstable.
LThe handset may not be properly registered. Try
to re-register the handset (page 37).
The indicator on the top
right of the handset flashes
slowly.
LNew Voice Mail messages have been recorded.
Listen to the new Voice Mail messages (page
29).
Problem Cause/solution
I cannot program items. L Programming is not possible while either the
base unit or another handset is being used. Try
again later.
I cannot set the alarm. LIn order to set the alarm, you must first set the
date and time (page 14).
LThe handset has lost communication with the
base unit. Move closer to the base unit, and try
again.
While programming, the
handset starts to ring.
LA call is being received. Answer the call and
start again after hanging up.