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Answering System
Preparation
49
Telephone System Useful Information
Troubleshooting
If the handset display shows error messages, see “If the Following Appears
on Your Display...” (p. 48) for the Cause & Remedy.
Problem Cause & Remedy
“No link to base.
Move closer to
base and try
again.” is displayed and an
alarm tone sounds.
• The handset has lost communication with the
base unit. Walk closer to the base unit, and
try again.
• Confirm that the base unit’s AC adaptor is
plugged in.
• Raise the base unit antennas.
• If the above remedies do not solve the
problem, the handset may have lost
communication with the base unit. Register
the handset again (p. 42).
The handset and/or base unit
does not work.
• Check the settings (p. 9–11).
• Check whether the dialing mode setting is
correct (p. 14).
• Fully charge the battery (p. 10).
• Clean the charge contacts and charge again
(p. 11).
• Check battery installation (p. 10).
• Unplug the base unit’s AC adaptor to reset it.
Plug in, and try again.
• Re-install the battery (p. 10) and fully charge it.
Static, sound cuts in/out,
fades. Interference from other
electrical units.
• Move the handset and base unit away from
other electrical appliances (p. 3).
• Walk closer to the base unit.
• Raise the base unit antennas.
• Turn on the Clarity Booster feature (p. 21).
• If the unit is connected to a telephone line
with DSL service, you may hear noise from
the receiver or speaker during conversations.
We recommend the addition of a noise filter
(contact your DSL service provider) to the
telephone line between the base unit and the
telephone line jack.
The handset does not ring. • The ringer volume is turned off. Set to high,
medium, or low (p. 16).
The handset display is blank. • If the handset display is blank, fully charge
the battery (p. 10).
TG5050CE.fm.fm Page 49 Thursday, June 24, 2004 3:55 PM