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Useful Information
38
Making/answering calls, Paging
Phonebook
Problem Cause & solution
Static is heard, sound
cuts in and out.
Interference from other
electrical units.
L Move the handset and the base unit away from other
electrical appliances.
L Move closer to the base unit.
L Raise the base unit antenna.
L Turn on the clarity booster feature (page 18).
L Your unit is connected to a telephone line with ADSL
(JetStream) service. We recommend that you contact
your ADSL service provider to have an ADSL Splitter
installed. We do not recommend the use of generic
ADSL filters. Contact your ADSL provider for details.
The handset does not
ring.
L The ringer volume is turned off. Adjust it (page 28).
I cannot make a call. L Dial lock is turned on. To turn it off, see page 31.
L If the above remedies do not solve the problem, set the
dialling mode. Press {MENU}{0}{5}{1}{Save}
{OFF}.
L The unit is not designed to be used with rotary (pulse
dialling) services.
I cannot redial by
pressing {REDIAL}.
L If the last number dialled was more than 48 digits long,
the number will not be redialled correctly.
L If you press {REDIAL} after you have started dialling,
this button functions as the {PAUSE} button. To redial,
do not dial any numbers before pressing {REDIAL}.
L Dial lock is turned on. To turn it off, see page 31.
I cannot have a
conversation using the
headset.
L Make sure that an optional headset is connected
properly (page 34).
L If “SP-phone” is displayed on the handset, press {C}
to switch to the headset.
L Use only the Panasonic KX-TCA88AL headset.
I cannot page the
handset.
L The called handset is too far from the base unit.
L The called handset is in use. Try again later.
Problem Cause & solution
I cannot store an item in
the phonebook.
L You cannot store an item in the phonebook while the
handset is in talk or speakerphone mode.
L Do not pause for over 1 minute while storing.
L Dial lock is turned on. To turn it off, see page 31.
While storing an item in
the phonebook, the
handset starts to ring.
L A call is being received. Answer the call and start again
from the beginning after hanging up.