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Useful Information
47
Noise is heard during a call. L You are using the handset or base unit in an area
with high electrical interference. Place the handset
and base unit away from interference sources, such
as antennas and mobile phones.
The handset/base unit stops
working while being used.
L Disconnect the AC adaptor and turn off the
handset. Connect the AC adaptor, turn on the
handset and try again.
Pressing {R} does not
display/dial the last number dialled.
L The redialled number was more than 24 digits long.
Redial the number manually.
The handset beeps intermittently
and/or 7 flashes.
L Fully charge the batteries (page 12).
I fully charged the batteries, but
7 still flashes.
L Clean the charge contacts and charge again (page
12).
L It is time to replace the batteries (page 12).
Caller information is not displayed. L You must subscribe to Caller ID service.
L Your unit is connected to a telephone line with
ADSL service. We recommend connecting a filter
(contact your ADSL service provider) to the
telephone line between the base unit and the
telephone line socket.
L Caller has withheld information.
While viewing caller information,
the display returns to standby
mode.
L Do not pause for over 1 minute while searching.
I cannot register a handset to the
base unit.
L The maximum number of handsets (6) are already
registered to the base unit. Cancel unused handset
registrations from the base unit (page 38).
L You entered the wrong PIN number. If you forget
your PIN, see “I cannot remember the PIN.” below.
L Place the handset and the base unit away from
other electrical appliances.
I cannot remember the PIN. L Change the PIN using the following method.
1 {j/OK}
2 Press {^} or {V} to select “Base Unit
Setup”. i {>}
3 “Other Options” i {>}
4 “Base Unit PIN” i {>}
5 Press {*}{7}{0}{0}{0}.
6 Enter the new 4-digit base unit PIN. i {>}
i {ih}
Problem Cause & solution
TG1831-1837AL(e).book Page 47 Friday, February 3, 2006 2:24 PM