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46
The handset display is blank. L The handset is not turned on. Turn the power on
(page 13).
The handset will not turn on. L Make sure that the batteries are installed correctly
(page 12).
L Fully charge the batteries (page 12).
L Clean the charge contacts and charge again (page
12).
I have changed the display
language to a language I cannot
read.
L Change the display language (page 14).
I cannot make or receive calls. L The AC adaptor or telephone line cord is not
connected. Check the connections.
L If you are using a splitter to connect the unit,
remove the splitter and connect the unit to the wall
socket directly. If the unit operates properly, check
the splitter.
L Disconnect the base unit from the telephone line
and connect the line to a known working telephone.
If the working telephone operates properly, contact
our service personnel to have the unit repaired. If
the working telephone does not operate properly,
contact your service provider/telephone company.
L You dialled a call restricted number (page 23).
L The unit is not designed to be used with rotary
(pulse dialling) services.
The unit does not ring. L The ringer volume is turned off. Adjust the ringer
volume (page 19, 22).
The batteries should be charging
but the battery icon does not
change.
L Clean the charge contacts and charge again (page
12).
A busy tone is heard when {C} is
pressed.
L The handset is too far from the base unit. Move
closer and try again.
L Another handset is on an outside call. Wait for the
other user to complete the call.
Static is heard, sound cuts in and
out. Interference from other
electrical units.
L Place the handset and the base unit away from
other electrical appliances.
L Move closer to the base unit.
L Your unit is connected to a telephone line with
ADSL service. We recommend connecting a filter
(contact your ADSL service provider) to the
telephone line between the base unit and the
telephone line socket.
Problem Cause & solution
TG1831-1837AL(e).book Page 46 Friday, February 3, 2006 2:24 PM