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6.1 Troubleshooting
Appendix
215
A reorder tone is audible or
"Restricted" is displayed.
•
The telephone is locked.
Unlock your telephone. ( 2.5.3 Preventing Other
People from Using Your Telephone (Electronic Station
Lockout), 3.1.1 Changing the Settings)
•
Toll restriction is activated.
Consult your manager or dealer.
•
An account code is required.
( 2.2.5 Calling
without Restrictions, 4.1.4 Charge Fee Management
[Pre-assigned extension only])
I cannot make an outside call using
the One-Touch Dialling button or
speed dialling.
•
A line access number was not stored.
A line access number is required for outside calls. (
2.2.1 Basic Calling, Refer to "Storing the names and
numbers for station speed dialling" in 2.9.4 Using the
KX-T7433, KX-T7436 or KX-T7235, 4.1.3 Customising
the Buttons)
I cannot remember the feature
numbers.
Ask your dealer to change the feature numbers for
easier use.
While talking to an outside party, the
line is disconnected.
•
The time limit has run out.
( 2.4.3 Transferring a
Call 2.4.5 Three-party Conversation)
Consult your dealer to extend the time, if necessary.
Redialling does not function.
•
The stored number was more than 24 digits or an
extension number.
( 2.2.3 Redial)
I cannot access computer services,
banking-by-phone, etc.
• A tone signal is required. ( 2.2.5 Calling without
Restrictions)
The personal computer and facsimile
communication failed.
•
An indication tone may have interrupted
communication.
( 2.7.8 Protecting Your Line against
Indication Tones (Data Line Security))
I do not want to show my
identification number to the calling or
called party's telephone.
Consult your manager or dealer.
I want to show my identification
number to the calling or called party's
telephone.
• ( 2.7.4 Displaying Your Number on the Called Party
and Calling Party's Telephone (Calling / Connected Line
Identification Presentation [CLIP / COLP]))
I cannot send a call waiting tone to the
dialled extension.
•
The other party has not set the Call Waiting feature.
( 2.2.4 When the Dialled Line is Busy or There is No
Answer, 2.4.4 Answering a Call Waiting,
2.7.3 Receiving a Call Waiting (Call Waiting / Off-Hook
Call Announcement [OHCA] / Whisper OHCA))
•
The other party has set Data Line Security.
( 2.7.8 Protecting Your Line against Indication Tones
(Data Line Security))
I forgot the lock code / Live Call
Screening Password.
Ask the Operator to assist you.
( 3.1.1 Changing the Settings)
Problem Remedy