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Before Requesting Help
Problem
The unit does not work.
“No link to base
Place on cradle and
try again.” is displayed
and an alarm tone sounds.
Static, sound cuts in/out,
fades. Interference from
other electrical units.
The handset and/or the base
unit do not ring.
The handset display is
blank.
The handset display is still
blank after pressing Ö, Ñ,
Ü or á.
Remedy
•Check the settings (p. 11–15).
•Charge the battery fully (p. 12).
•Clean the charge contacts and charge
again (p. 13).
•Install the battery properly (p. 52).
•Place the handset on the base unit and
unplug the AC adaptor to reset. Plug in,
and try again.
•Re-install the battery and place the
handset on the base unit (p. 52). Try
again.
•KX-TC1220ALW and KX-TC1220NZW
are not designed to be used with rotary
(pulse dialling) services.
•You are too far from the base unit. Move
closer and try again.
•Place the handset on the base unit and
try again.
•Plug in the AC adaptor.
•Extend the antenna fully.
•Locate the handset and the base unit
away from other electrical appliances
(p. 3).
•Move closer to the base unit.
•Extend the antenna fully.
•Press (EXIT/CH) to select a clearer
channel.
•The ringer volume is set to OFF. Set to
HIGH or LOW (p. 18).
•The handset is in the standby mode
(p. 13). Press Ö, Ñ, Ü or á to turn
the display on.
•Charge the battery fully (p. 12).