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Page 16 Warranty and Other Product Information
Warranty and
Other Product Information
Limited Warranty
This warranty applies to customers located in the United States, Australia, Canada
(except Quebec), Ireland, New Zealand, U.K., and other English language countries,
and countries for which a translation into the local language is not provided.
HARDWARE:
Palm, Inc., warrants to the original end user (“Customer”) that this
product will be free from defects in workmanship and materials, under normal use, for
one year from the date of original purchase from Palm, Inc. or its authorized reseller.
Palm, Inc.’s sole obligation under this express warranty shall be, at Palm, Inc.’s option
and expense, to replace the product or part with a comparable product or part, repair
the product or part, or if neither repair nor replacement is reasonably available, Palm,
Inc. may, in its sole discretion, refund to Customer the purchase price paid for the
product or part. Replacement products or parts may be new or reconditioned. Palm, Inc.
warrants any replaced or repaired product or part, and any hardware upgrade to which
Customer is entitled under an agreement between Customer and Palm, Inc., for a period
of ninety (90) days from shipment, or through the end of the original warranty,
whichever is longer. All products or parts that are replaced become the property of
Palm, Inc.
Accessory products, as listed in the applicable Palm, Inc. catalogue, are not covered
under this Limited Warranty except for the modems for the handheld, the cradles,
cables, memory upgrades, keyboards, styli, and leather items sold under the Palm, Inc.
brand. Palm, Inc. shall not be responsible for Customer’s software, firmware,
information, or memory data contained in, stored on, or integrated with any products
returned to Palm, Inc. for repair, whether under warranty or not.
SOFTWARE:
Palm, Inc. warrants to Customer that the Palm™ Desktop organizer
software and Palm OS® software licensed from it will perform in substantial
conformance to their program specifications, for a period of ninety (90) days from the
date of original purchase from Palm, Inc. or its authorized reseller. Palm, Inc. warrants
the media containing software against failure during the warranty period. No updates
are provided. Palm, Inc. does not provide any warranty for Adobe® Acrobat® Reader
or any other third-party applications software that is licensed to Customer by the third
party. Palm, Inc.’s sole obligation with respect to this express warranty shall be (at Palm,
Inc.’s discretion) to refund the purchase price paid by Customer for any defective
software product, or to replace any defective media with software which substantially
conforms to applicable Palm, Inc. published specifications. Palm, Inc. makes no
warranty or representation that its software products will meet Customer’s
requirements or will work in combination with any hardware or applications software
products provided by third parties, that the operation of the software products will be
uninterrupted or error free, or that all defects in the software products will be corrected.
THIS PALM, INC. PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD
PARTY SOFTWARE, THE USE OF WHICH IS GOVERNED BY A SEPARATE END
USER LICENSE AGREEMENT. THIS PALM, INC. WARRANTY DOES NOT APPLY TO