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ABOUT YOUR PHONE
M5000 User guide.doc Page 19 of 20
13 Notes for operation in New Zealand
The grant of a Telepermit for any item of terminal equipment indicates only that TELECOM has accepted
that the item complies with the minimum conditions for connection to its network. It indicates no
endorsement of the product by TELECOM, nor does it provide any sort of warranty. Above all, it provides
no assurance that any item will work correctly in all respects with another item of Telepermitted equipment
of a different make or model, nor does it imply that any product is compatible with all of TELECOM’s
network services. This device may be subject to ringing or bell tinkle when certain other devices are
connected to the same line. If this occurs, the problem should not be referred to the Telecom Faults
service.
This equipment shall not be set to make automatic calls to the Telecom “111” Emergency Service. This
equipment may not provide for the effective hand-over of a call to another device connected to the
same line.
REN (RN for New Zealand)
The REN (Ringer Equivalence Number) or (RN) is of significance only if you wish to connect more than 1
telephone to your telephone line. A standard telephone line has a maximum REN capacity of 3 (RN of 5). It
is possible to connect 3(5) devices with a REN of 1 (RN of 1) with no degradation to the product’s
performance. Exceeding this limit may cause the volume of the ringer in any phone to decrease or not ring
at all.
Caller ID
Customers using NON-TELECOM toll services should NOT use the ‘dial back’ feature for local calls as this will
incur a charge only the 7 digit number should be dialled. Some of the CID services listed may not be
available in New Zealand.
This telephone is not designed for making emergency telephone calls when the power fails. Make
alternative arrangements for access to emergency services via corded or mobile telephone.
ABOUT YOUR PHONE
M5000 User guide.doc Page 20 of 20
14 Warranty Information
This product is covered by a 12 month warranty against defective workmanship or parts. The warranty does
not extend to damage caused by misuse, negligence, excessive voltage, faults on the telephone line or
lightning. This guarantee in no way affects your statutory rights. Full details of the warranty are contained in
the enclosed warranty card.
If you feel this product is not working correctly please consult the user guide and ensure that you are using
the product in accordance with the instructions.
Remove all extra telephone equipment and connect only this telephone directly to the telephone socket.
If the fault is still present, connect another telephone (if available) to the telephone socket. The results will
show you whether the fault lies with this unit or with the telephone line. If the product is working correctly
the fault is on the telephone line. Please contact your service provider for assistance
To orders spare parts additional handsets, replacement batteries and in case of any technical
issues you may have with product please consult our website for further information or send us an
email for a prompt response to your enquiry. In the unlikely event of a fault developing, please
contact us for assistance. If the product is then found to be faulty you will be asked to return it
directly to us with a copy of the purchase receipt.
New Zealand
Atlas Gentech (NZ) Limited
Private Bag 14927,
Panmure, Auckland
Customer support
Email: support@atlasgentech.co.nz
Web: www.atlasgentech.co.nz
Fax: (09) 574 2722
Ph: 0900 50 025 (Toll Call)