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While on an active call
While on an active call
This section describes features available during an active call.
Place a call on hold
Use the Hold feature when talking on one line and another call arrives on a second
line. Retain the original call by placing it on hold and then answer the second call.
To place a call on hold:
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Press the Function key and the number
2 key to activate the Hold function. The
number corresponding to the line on
hold flashes in the upper display area.
Note: If Automatic Hold is enabled, the
active call is automatically placed on
hold when you answer the second call.
To retrieve a call on hold:
1. Press the Line key to access the Feature
Keys menu in the active (off-hook)
state.
2. Press the number key corresponding to
the flashing line number in the upper
display area.
Transfer a call
Use the Transfer feature to redirect a call to the appropriate person.
To use the Transfer feature to direct a
call to a third party:
1. Press the Transfer soft key. The other
party is on hold and a dial tone sounds.
The line number corresponding to the
line on hold flashes steadily in the upper
display area.
2. Dial the number to which the call is
being transferred.
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