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While on an active call
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Record a Calling Party Number
Use the Calling Party Number feature to record a caller’s number, or to
charge a call to an account number, during an established call.
To record a caller’s number for accounting purposes:
Trace a malicious call
Use the Malicious Call Trace feature to trace nuisance calls within your
system.
Note: Malicious Call Trace is not a default feature. Contact your
system administrator to configure this feature on your telephone.
3. Dial the DN where you parked the call.
Note: If a parked call is not retrieved
within a specified time period, it rings
back to your telephone or the attendant.
1. Press the Call Party (CParty) key. The
caller is placed on hold.
2. Dial a charge account number or the
caller’s number.
Note: For information on using the
Charge key, see “Charge a call or
charge a forced call” on page 61.
3. Press the Call Party (CParty) key to
return to the call.