Nortel Networks CallPilot 100 Telephone User Manual


 
About CallPilot 100/150 3
CallPilot 100/150 Quick Start Guide
About CallPilot 100/150
CallPilot 100/150 is a voice messaging product suited for small to medium sized businesses. It
combines the voicemail and call processing features of a large business system into a compact,
easy to use system.
For information about installing two CallPilot 150 units on one KSU, refer to the CallPilot 100/
150 Installation and Maintenance Guide.
CallPilot 100/150 offers
connection to a compatible Norstar telephone system
voicemail with a choice of a CallPilot or Norstar Voice Mail interface
four voice channels on CallPilot 100 and up to eight voice channels on CallPilot 150
Call Center functionality
CallPilot features
Table 1 CallPilot features
Feature CallPilot 100 CallPilot 150
Number of voice channels 4 8
Storage (hours) 9 82
Number of subscriber mailboxes Default: 10
Maximum: 40
Default: 20
Maximum: 300
Basic voicemail Included Included
Outbound transfer Included Included
Call recording, call interrupt Included Included
Auto-Attendant and Custom Call Routing (CCR) Included Included
Networking (digital, AMIS) Optional Optional
Desktop (Unified) Messaging Optional, depending on
your region
Optional, depending on
your region
Basic Call Center Optional, depending on
your region
Optional, depending on
your region
Call Center Reporting Optional Optional
Note: If you are using the Auto-Attendant, only 200 mailboxes are supported.