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Which report at which key?
1. Press a QUEUE STATUS key.
2. Press HELP.
The display prompts you to press any key 0 to 9.
3. Press a key on the dial pad.
The name of the report associated with that key is displayed.
4. Press the CANCEL softkey to return to the queue status display.
Scrolling Through Reports
You can also scroll through queue status reports and agent status reports.
To scroll through group status reports:
1. Press a QUEUE STATUS key.
2. Press a key on the dial pad.
The report associated with that key is displayed.
3. Press the Ï or Ð key to scroll through the queue status reports.
4. Press NAME at any time to display the number and name of the
group associated with the report data.