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Q: Is there a door phone option?
A: Yes. There is an optional door phone. This has a button which, when
pressed, rings at programmed extensions and has a microphone / speaker for
communication. The system also has a door strike relay output which can be
used to operate a door strike mechanism (which can be purchased separately
and installed by a qualified electrician). The system is optimized for one door
phone, however two door phones may be connected to the system by sharing
the extension port (ext. 23). It is recommended that only one door strike relay
be set up for security purposes as both door relays would open if two relays
were configured.
Q: Can external paging equipment be used on the
Mitel 3000 Communications System?
A: Yes. However it will take up an extension port.
Q: Is there a data port on the Mitel 3000 system phones?
A: Yes. There is a data port on the 4110 and 4120 Telephones which may be used
for PC modem access.
Q: Can users monitor voice mail messages?
A: If the user has an 4110 Telephone and 4120 Telephone and voice mail is
enabled, they may monitor messages and pick up when desired—similar to
an answering machine.
Q: Does the Auto Attendant have a directory?
A: Yes. The Auto Attendant has a directory which may be accessed by dialing #.
Q: Can the Courtesy Service be customized?
A: The Courtesy Service is a standard feature on the Mitel 3000. However
when adding the optional voice mail to the Mitel 3000, the Courtesy Service
greeting may be customized.
Q: How many greetings are there for each voice mailbox?
A: Each voice mailbox has two greetings: a primary greeting and an
alternate greeting.
Q: Can users record voice mail greetings remotely?
A: Yes. Voice mail greetings can be recorded from outside the system. However,
greetings on the Auto Attendant and Courtesy Service may only be recorded
from the programming extension. There is a temporary greeting that can be
recorded remotely which replaces the Auto Attendant and Courtesy Service
greetings until it is deleted.
Q: How many IP Extensions can be installed on the
Mitel 3000 Communications System?
A: With the 12-channel Broadband Module (BBM) you can connect up to 12
local or remote IP extensions which can be either the 5120 IP Phone or the
5110 Softphone.
18.