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Frequently Asked Questions
Q: What type of phones can be used on the
Mitel 3000 Communications System?
A: The Mitel 3000 supports digital, single-line,VoIP telephones
and VoIP softphones. .
Q: What types of phones does the Mitel 3000 Communications
System have?
A: There are four system phones available for the Mitel 3000: the Mitel 4110
Telephone, Mitel 4120 Telephone, Mitel 5120 IP Phone and INT 1400 –
4 button cordless phone. The 4110 Telephone is a full display phone that
include eight programmable buttons. The 4120 Telephone includes 16
programmable buttons, a backlit display, and supports the optional DSS
Console which provides an additional 32 programmable buttons. The 5120 IP
system phone offers 16 programmable keys and remote extension capability
(requires Broadband Module). The INT 1400 provides up to 4 line key
appearances and access to the Mitel 3000 desktop features. In addition, the
5110 Softphone is also an option and is included in the Mitel 3000 Unified
Communications Package.
Q: Is there a DSS available for the Mitel 3000 Communications System?
A: Yes. The DSS Console which provides an additional 32 programmable keys is
available as an option to the 4120 Telephone. The 4120 Telephone is the only
telephone that will support the DSS Console.
Q: Can features be programmed on cordless / single-line phones?
A: Yes. All features have a code which will activate them from a cordless or
single-line telephone. There is a comprehensive list of these features both in
the phone quick reference guides (which can be kept beside the single-line
phone for easy reference) and in the administrator’s guide.
Q: Can the digital phones be set for hands-free answering
and headset mode?
A: Yes. There is a speakerphone button on the 4110 Telephone, 4120 Telephone
and 5120 IP Phone which will enable hands-free answering. There is a headset
port on the digital phones and an auto-detect feature so that the phone
automatically goes into headset mode once a headset has been connected to
the phone.
Q: How many languages does the Mitel 3000 Communications
System support?
A: Mitel 3000 supports three languages – Spanish, English and French.
Q: How many system and personal speed dials can be programmed?
A: Up to 500 system speed dials may be programmed and up to 30 personal
speed dials may be programmed per extension.
16.