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Understanding Your Telephone
Tones
Tone Meaning
Dial tone (steady) You can make a call.
Busy (slow repeating tone) The phone you are calling is busy.
Fast busy (fast repeating tone) No lines are available.
Error (alternating high-low tones) You dialed a number or used a feature
incorrectly.
Confirmation (double break in You used a feature correctly.
dial tone followed by steady tone)
Callback (5 short beeps) This call is receiving Callback treatment (see p. 12).
Call Waiting (1 or 2 beeps) You have an inside (1 beep) or an outside
(2 beeps) call waiting (see p. 12).
Telephones with System Access (SA) Buttons
SA buttons give you access to inside or outside lines
for making and/or receiving calls. To make an
outside call on an SA button, first dial the dial-out
code (usually 9) that your system manager supplies.
No dial-out code is necessary when you call another
extension.
SA Ring Make/receive inside/outside
ringing calls and receive inside
voice-announced calls.
SA Voice Make/receive outside calls,
receive inside ringing and voice-
announced calls, make inside
voice-announced calls.
SA Originate Make (not receive) inside and
Only outside calls.
Shared SA Make/answer calls for co-workers
(SSA) or join conversations. One person
has an SA button that is shared
with one or more others who have
SSA buttons corresponding to it.
See Rings for information about
how calls ring at these buttons.
Pool Make/receive outside calls only.
Use the dial-out code supplied by
your system manager.
2
All Telephones
NNN-XXXX
Make/receive outside
calls only.
Telephones with ICOM Buttons
ICOM Ring Make/receive inside
ringing calls and receive
inside voice-announced
calls.
ICOM Voice Make inside voice-
announced calls and
receive inside ringing and
voice-announced calls.
ICOM Make (not receive)
Originate Only inside calls only.
Rings
The table below helps you identify the different types of ringing. You can also personalize ringing
at your telephone or adjust ring timing for the line buttons where calls arrive. Programming
Buttons & Settings, p. 20, tells you how to change the settings. Listed below are your options:
• Personalized Ring. Allows you to give calls ringing at your phone one of 8 distinctive
rings.
• Abbreviated Ring. When you are on a call and another call arrives at your phone, you can
use this feature to give the second call a short ring.
• Immediate Ring. Calls ring immediately on line buttons set this way.
• Delay Ring. This setting causes calls to ring at your phone after a delay. If your calls are
being covered, this allows time for another person to answer a call before you do.
• No Ring. Calls do not ring (except for returning transferred and Callback calls). Calls on
lines set for No Ring do not receive coverage (see p. 13).
• Send Ring. Usually, when a call comes in on an SA button, it rings there immediately and
rings at the corresponding SSA buttons after a delay, giving the person with the SA button
time to answer before the call is picked up by someone with a corresponding SSA button.
When busy on another call, the person with the SA button can use the Send Ring setting to
make calls arriving at other SA buttons ring
immediately
on corresponding SSA buttons
instead of after a delay.
Ring Meaning
1 long ring Inside call
1 long ring and 1 short ring Outside call
1 long ring and 2 short rings Priority ring; outside call transferred to you or
returning camped-on call (see p. 12)
1 long ring and 3 short rings Returning Callback call (see p. 12)
Line Button Lights
Light Meaning
Steady red The line you are using or will use when you lift the handset or
press the Speaker button.
Steady green The line is in use, or the feature programmed onto the line button
is on.
Flashing green An incoming call is ringing on this line button or a call you
transferred is returning to this line button (see p. 6).
Fast-flashing green You have put a call on hold on this line button.
Slow-flashing green Someone else has put a call on hold on this line button.
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