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Grandstream Networks, Inc. HT-502 User Manual Page 2 of 35
Firmware 1.0.0.39 Last Updated: 03/2007
TABLE OF CONTENTS
HT–502 User Manual
WELCOME....................................................................................................................................................4
S
AFETY COMPLIANCES................................................................................................................................. 4
W
ARRANTY.................................................................................................................................................. 4
CONFIGURE YOUR HT–502 .......................................................................................................................5
E
QUIPMENT PACKAGING...............................................................................................................................5
C
ONNECT YOUR ATA ..................................................................................................................................5
C
ONFIGURE YOUR ATA ............................................................................................................................... 6
Five easy steps to Configure the HT–502 ............................................................................................. 6
PRODUCT OVERVIEW................................................................................................................................7
K
EY FEATURES............................................................................................................................................ 7
BASIC OPERATIONS .................................................................................................................................. 9
B
ECOMING FAMILIAR WITH THE VOICE PROMPTS...........................................................................................9
P
LACING A PHONE CALL.............................................................................................................................10
Phone or Extension Numbers.............................................................................................................. 10
Direct IP Calls ......................................................................................................................................11
C
ALL HOLD................................................................................................................................................11
C
ALL WAITING ........................................................................................................................................... 11
C
ALL TRANSFER ........................................................................................................................................ 12
3-W
AY CONFERENCING .............................................................................................................................12
CALL FEATURES ......................................................................................................................................13
S
ENDING AND RECEIVING FAX ....................................................................................................................14
CONFIGURATION GUIDE .........................................................................................................................14
C
ONFIGURING THE HT–502 VIA VOICE PROMPTS .......................................................................................14
DHCP Mode......................................................................................................................................... 14
STATIC IP Mode..................................................................................................................................14
Firmware Server IP Address................................................................................................................ 14
Configuration Server IP Address ......................................................................................................... 14
Upgrade Protocol.................................................................................................................................14
Firmware Upgrade Mode .....................................................................................................................14
WAN Port Web Access........................................................................................................................14
C
ONFIGURING THE HT–502 USING THE WEB BROWSER .............................................................................15
Access the Web Configuration Menu ..................................................................................................15
E
ND USER CONFIGURATION ....................................................................................................................... 16
I
MPORTANT SETTINGS................................................................................................................................16
NAT Settings........................................................................................................................................ 16
DTMF Methods ....................................................................................................................................17
Preferred VOCODER (Codec).............................................................................................................17
A
DVANCED USER CONFIGURATION ............................................................................................................. 21
S
AVING THE CONFIGURATION CHANGES ..................................................................................................... 27
R
EBOOTING THE HT–502 FROM REMOTE ................................................................................................... 27
C
ONFIGURATION THROUGH A CENTRAL SERVER..........................................................................................28
GAPS
– GRANDSTREAM AUTOMATED PROVISIONING SYSTEM..................................................................... 28
SOFTWARE UPGRADE.............................................................................................................................29
F
IRMWARE UPGRADE THROUGH TFTP/HTTP .............................................................................................29
C
ONFIGURATION FILE DOWNLOAD .............................................................................................................. 30
F
IRMWARE AND CONFIGURATION FILE PREFIX AND POSTFIX ........................................................................30
M
ANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD ..................................................................... 30
RESTORE FACTORY DEFAULT SETTING.............................................................................................. 31
R
ESET VIA THE RESET BUTTON.................................................................................................................. 31
R
ESET VIA IVR..........................................................................................................................................31
GLOSSARY OF TERMS ............................................................................................................................ 32